Remember the employee suggestion box? There might still be some relics mounted on a wall somewhere with a stack of paper and pencils nearby. Can you imagine being the person responsible for translating all of those anonymous, one-to-two sentence thoughts into actionable organizational improvements? Today of course, technology is lending a hand. A quick search… Read More
Paying for Poor Performance: The Costs of Avoiding ChangeWhy would we ever “manage”, “accept the status quo”, or “make-do” if we are the paying customer? Sounds irrational – yet it ends up happening to most of us. For example, think of a time where you made a major purchase or changed service providers and didn’t love the result… Maybe you switched cell phone… Read More |