Paying for Poor Performance: The Costs of Avoiding ChangeWhy would we ever “manage”, “accept the status quo”, or “make-do” if we are the paying customer? Sounds irrational – yet it ends up happening to most of us. For example, think of a time where you made a major purchase or changed service providers and didn’t love the result… Maybe you switched cell phone… Read More |
Truth in advertising (and sales) – why business development culture matters.How exactly do you assess an organization’s business development culture … their ethical (or not so ethical) approach to sales and marketing? And – why should you care? For many of our customers in the higher education, nonprofit, and business services industries – sales and marketing doesn’t follow a traditional “pipeline to close” process. So… Read More |
How Organizational Culture Impacts Financial Planning & PerformanceThere’s a phenomenon that occurs as organizations grow. To facilitate expansion and support rapid growth, they create dedicated departments. But over time, the creation of these dedicated teams can eventually have a negative impact on growth – affecting communication, reducing transparency, and shifting allegiances. In a nutshell, it changes the culture. And the culture impacts… Read More |
Centralized or decentralized headcount planning?Should your organization employ a centralized or decentralized headcount planning methodology? It all depends on the “3 C’s”. For organizations who have embraced a “decentralized” approach to budgeting, it might seem like that philosophy would naturally extend to every aspect of your budgeting process. Especially for headcount planning – an area that (including salaries and… Read More |
