How to your involve your user community

Teamwork and Community - XLerant

The question of how to involve your user community in solution development is an important one; because the ultimate success or failure of any new system is wholly dependent upon whether or not it’s actually embraced by the user community… or rejected.

There’s a lot of shelfware out there, and getting your users involved in solution development can go a long way to making sure that does not happen to you. Here are a few helpful tips:



The rest of the story (i.e., going through demos, making reference calls, negotiating pricing, etc.) will come naturally enough if you’ve got the right team together and you’re working with a good short list of vendors. But the most important element -direct end user participation in the selection process – you’ve already addressed.

If you have any direct experience with this type of approach, we’d love you to comment!


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